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RDP wont work

Marcelo Rosales 0 Reputation points
2026-05-20T18:10:51.79+00:00

I have to computer with Win 11 pro and RDP dot allow me to connect bccose credentials are incorrdcr

Windows for home | Windows 11 | Settings
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  1. Marcin Policht 92,045 Reputation points MVP Volunteer Moderator
    2026-05-20T18:17:18.6+00:00

    This might be caused by Windows Hello PIN conflicts, incorrectly formatted Microsoft account usernames, or corrupted cached profiles.

    If the host machine uses a Microsoft account, the standard email address often fails in the RDP username field. To fix this, prepend the domain by formatting the username as MicrosoftAccount\your-email@example.com . You can use Command Prompt on your computer to find the correct name by running whoami.

    Another possibility is that you use PIN instead of a standard password. To resolve this, on your Windows 11 computer, select "I forgot my PIN" at the login screen, log in with your account password, and reset the PIN to rebuild the required credential hashes.

    If the above response helps answer your question, remember to "Accept Answer" so that others in the community facing similar issues can easily find the solution. Your contribution is highly appreciated.

    hth

    Marcin

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