email access

Question

why can i not send or receive emails.

and why does my account say that I don't have required permission

Answer 1

Hi,

I see you posted in Outlook Webmail forum, so the required permissions error is a bit strange. Could you please attach a screenshot of the issue?

If you are on a Windows device, to attach a screenshot, see below:

 

• Press Windows key + Shift + S together on the keyboard. The screen will dim with overlay. Drag the pointer to take a screenshot.
• The screenshot will be copied to the clipboard. Please press Ctrl+V in the editor to paste it, then confirm to attach the image.

 

Alternatively, you can press the PrtScn key on the keyboard, if it exists, to directly copy the Entire screen, which you can paste using CTRL+V.