Windows Defender's real time protection deleted my program while unzip

chanmin 21 Reputation points
2021-10-14T02:39:08.663+00:00

I release my program to my customer
But it is deleted from some computers while unzip
I guess it's because of Windows Defender's real-time protection.
We use Administrator rights so Windows Defender's real-time protection detects our program as virus
We already has code sign and I excluded it at window defender and it was solved

What is the general solution to this problem?

Windows for business | Windows Client for IT Pros | User experience | Other
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Accepted answer
  1. Reza-Ameri 17,341 Reputation points Volunteer Moderator
    2021-10-14T15:42:38.5+00:00

    Could you tell us what is the name of the malware and the notification from the Microsoft Defender?
    In case your file is really safe but incorrectly being detected as a malware, you may report it to the Microsoft Anti-Malware team. Take a look at https://www.microsoft.com/en-us/wdsi/filesubmission .
    As a workaround, you may ask users to add them to the exception list.

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  1. Limitless Technology 39,931 Reputation points
    2021-10-15T19:08:18.98+00:00

    Hi @chanmin

    Can you try adding an exclusion for the folder and see if that is helpful

    Go to Windows Settings > Update & Security > Windows Security > Virus & threat protection
    Under Virus & threat protection settings, click Manage settings
    Under Exclusions, click Add or remove exclusions
    Click Add an exclusion, and choose File or Folder

    You may this way exclude the download folder, or exclude an executable.

    ----
    --If the reply is helpful, please Upvote and Accept as answer--

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