Billing issue

Question

my due amount is zero , but when creating a new sql database , its telling you have to pay before you continue

Answer 1

I think a new SQL Database cannot be created while the Billing profile shows an active alert, so opening Cost Management and Billing → Billing profiles and clearing the alert is required.

Answer 2

Go to:

1. Subscriptions → verify status is Active
2. Check if subscription says:
   • “Disabled”
   • “Past due”
   • “Upgrade required”
3. Verify payment card
4. Try creating:
   • Cheapest SQL tier
   • Different region

If above methods did not work its either one of following

1. Free trial Credits Ended
2. Spending limit reached
3. Trying to create a paid SKU While creating SQL Database:
   • Some tiers are paid automatically
     • Example: General Purpose, Business Critical
   Try:
   • Basic
   • Serverless lowest tier
   • Free offers if availableTrying to create a paid SKU While creating SQL Database:
   • Some tiers are paid automatically
   • Example: General Purpose, Business Critical
   Try:
   • Basic
   • Serverless lowest tier
   • Free offers if available
   1. Billing account issue Sometimes:
      • Subscription is active
        • Balance is zero
          • But billing profile needs verification
          Check notifications in: Azure Cost Management + Billing