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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 18%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Microsoft store wont open it displays this error, i dont know what to do, ive tried everything i could find online
also I cant open steam or install minecraft, nothing is opening,
Keep in mind, i reset the PC clean, and these problems popped up.
It looks like I have windows 8,
the last time it worked properly: Last night , before I did a factory reset on the PC.
Ive tried to run command prompt commands from youtubers , none worked.
ive tried the "Windows update" in the search bar, didnt work
wsreset.exe didnt work either
Windows 8
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Using Windows 8 is highly discouraged because it is discontinued and unsupported, which can result in issues such as the Microsoft Store no longer functioning properly.
I recommend using the latest supported version of Windows which is Windows 11 to ensure compatibility, security, and proper functionality of applications and services.
I tried to get windows 11 from the store, which the store wont open, so how can I acquire it?
Your device may not be compatible with Windows 11 since it is currently running Windows 8. Windows 11 has stricter hardware requirements, so you should first check whether your PC supports it.
Press Windows key+R to open Run then type: msinfo32
Press Enter
Please take a screenshot of the resulting window and post it in your next response.
Hi, good day!
Press Windows key+R to open Run then type: winver
Press Enter
Please take a screenshot of the resulting window and post it in your next response.
I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below instead of Yes or No button.
