getting it back

Question

i would like to be able to get points again please and thank you i dont know what to do

Answer 1

Hello, good day and thanks for your question. Sorry to know about this and I understand that you are looking into earning points again in Microsoft Rewards.

May I check and confirm if your account has been banned or suspended that may have caused this?

Answer 2

To start earning Microsoft Rewards points again, ensure the following:

1. Sign in with a valid Microsoft account
   • Go to the Microsoft Rewards dashboard and sign in.
   • Verify that the account is active and not closed. If the Microsoft account was closed, reopen it by signing in at https://account.microsoft.com and completing the security code step so rewards points and earning capability are restored.
2. Use supported activities to earn points
   • Search with Bing while signed in on Bing.com, MSN.com, the Bing mobile app, or Microsoft Edge.
   • Shop in the Microsoft Store (on Windows, Xbox, or online) while signed in with the same Microsoft account associated with Rewards.
   • Engage with activities shown on the Rewards dashboard (daily sets, quizzes, and other offers).
3. Stay within account policies
   • Do not use VPNs, proxies, bots, macros, or mobile emulators to earn points.
   • Do not try to earn points from more than one country/region in the same day or redeem points from outside the country where they were earned.
   • Avoid creating or maintaining multiple user accounts or providing inaccurate account information (false name, address, or nonworking phone number), as this can lead to suspension or loss of earning ability.
4. Keep account details up to date
   • Ensure the Microsoft account has a working, non-VoIP phone number, as this may be required for verification and continued participation.
   • If asked to validate the account, be prepared to share location so Rewards can confirm activity is from the correct region.

If points still are not accruing after these checks, use the Rewards dashboard to review available activities and confirm that Give Mode or other settings are not affecting the visible balance.

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References:

• Learn about Microsoft Rewards
• Getting the most out of Microsoft Rewards
• Reopen your Microsoft account