Microsoft Whiteboards not loading

Question

Good evening,

For the last four hours or so, my Microsoft Whiteboards have not been loading. I have contacted a Microsoft Support Agent who confirmed that it is not a problem from my end but a wider issue, and I have also seen many complaints tonight about it online.
Could you please advise when this issue will be fixed?

Thank you,

Answer 1

Hello @Louisa Short,

Thank you for your message and for sharing the details of your experience. I understand how disruptive this can be, especially when you rely on Whiteboard for your work.

From what I’m currently seeing, I have also received similar reports from other users experiencing the same behavior, which suggests this may not be isolated to your environment.

While this is still under observation, I would kindly recommend submitting feedback through the official Microsoft Feedback Portal here: Whiteboard · Community

By sharing your experience there, it helps the Microsoft product team gain better visibility into the issue and prioritize investigation and improvements more effectively.

I truly appreciate your patience and understanding while this is being looked into. I’m hopeful that this will be addressed in an upcoming update.

Please feel free to reach out if you notice any changes or need further assistance, I’ll be here to help.

Warm regards,

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Answer 2

Thank you, @Demi-N
The Whiteboards are up back and running this morning.

Thank you for your assistance!

Warm regards,