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Issue regarding world

m zi 0 Reputation points
2026-05-29T20:42:58.22+00:00

I pay $9.99 every month, but I cannot use world on my computer. It says that my subscription has expired, even though I am still being charged $9.99 every month.

I have had this issue for several months, but I have not received any help or response. Could someone please assist me in resolving this problem?

Thank you.

Microsoft 365 and Office | Word | For home | Windows
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  1. Stefan Blom 341.3K Reputation points MVP Volunteer Moderator
    2026-05-29T20:46:33.4233333+00:00

    Which specific subscription is this? Microsoft 365 Personal? Something else?

    Did you sign in to your account at https://account.microsoft.com/services to verify that your subscription is active?

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