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Account server error

Marcus Matthews 0 Reputation points
2026-05-31T01:33:20.61+00:00

1TB Microsoft 365 subscription profile is failing to pass premium validation token to Personal Vault feature, throwing a false 3-file restriction limit

Microsoft 365 and Office | OneDrive | For home | Windows
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  1. John Jefferson Doyon 73,395 Reputation points Independent Advisor
    2026-05-31T03:05:50.5033333+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. Are you signed in to OneDrive and Microsoft 365 with the same Microsoft account?
    2. Does your Microsoft account show an active Microsoft 365 subscription at https://account.microsoft.com/services?
    3. Are you seeing this issue in the OneDrive desktop app, the web version, or both?

    In the meantime, if you haven’t already already:Try unlinking and relinking your OneDrive account, or resetting it. "Unlink and re-link OneDrive" https://support.microsoft.com/office/unlink-and-re-link-onedrive-3c4680bf-cc36-4204-9ca5-e7b24cdd23ea

    If the issue persists, please provide more details by answering my questions.

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