Hello mark carey,
Just to add on top of the existing answer — the bit that usually catches people out here isn't the Catalog itself, it's the browser silently swallowing the download window.
When you click Download in the Microsoft Update Catalog, it's supposed to open a small pop-up window containing the actual .msu / .cab link. You click that link in the pop-up to start the file download. There's no "code" to enter anywhere — the alphanumeric you have (the KB number) only goes in the search box at the top of the Catalog page, not on the download page.
If you click Download and nothing appears to happen, it's almost always because your browser's pop-up blocker (or tracking protection / a security extension) is blocking that window without telling you. The Catalog actually warns about this at the bottom of its own download page.
A couple of things to try:
- In Edge: Settings > Cookies and site permissions > Pop-ups and redirects > Allow, add
https://catalog.update.microsoft.com to the allow list. Same idea in Chrome / Firefox if you're using those.
- Or open the Catalog in an InPrivate / Incognito window, which usually disables extensions that interfere.
- Worth trying a different browser as a quick sanity check.
Once the pop-up actually opens, click the .msu (or .cab for driver packages) link inside it and the file will save to your usual Downloads folder.
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