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ESU enrollment error

Tuan Pham 0 Reputation points
2026-05-31T07:27:09.6333333+00:00

The UI errors once, then when I click retry, it prompts me to sign in to my MS account. After doing that, I get redirected to https://account.microsoft.com/?ref=ESUerror, and it appears to be a dead end from there. My Windows version is 19045.6466, which should meet the requirements for enrolling into ESU.

Windows for home | Windows 10 | Extended Security Update (ESU)
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  1. Lucus-V 8,335 Reputation points Microsoft External Staff Moderator
    2026-05-31T17:48:08.4733333+00:00

    Hi Tuan Pham,

    Have you tried to enter the ESU with another Microsoft account?

    More information about ESU program can be found here: Windows 10 Consumer Extended Security Updates (ESU) program.

    In the meantime, you may try some suggestions from here to see if they can help: [Fix] Windows 10 ESU Something went wrong error.

    Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate and safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    If you have further information, please feel free to let me know.

    Was this answer helpful?

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