This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 9%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Hello
I keep receiving a renewal for 365. I have no idea what this is, I do have an annual subscription. But this one. Please help me cancel what ever it is.
Thank you
Richard
Subscription: Microsoft 365 Basic
Order Number: d216bd0c-d894-407a-ab34-6a88cbe5faad
Plan Price: USD 1.99 plus applicable taxes/1 month
Renewal Date: June 27, 2026
Subscription: Microsoft 365 Basic
Order Number: d216bd0c-d894-407a-ab34-6a88cbe5faad
Plan Price: USD 1.99 plus applicable taxes/1 month
Renewal Date: June 27, 2026
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Hello
Can you go to https://account.live.com > subscriptions, do you see the Microsoft 365 Basic plan listed? This is a plan for 100GB OneDrive storage only.