Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
MS Authenticator: - Restoring Backups
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Sam A
0
Reputation points
Using MS Authenticator to generate codes for login. I backed up all the codes to my ms account over 5G as they would not back up over WiFi. After losing my phone to theft I reinstalled MS Authenticator to a new phone, logged in with my MS account but there was no option to restore the codes back to the MS Authenticator app. Is there any method to resore this backup?
Thanks
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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Sridevi Machavarapu 31,755 Reputation points Microsoft External Staff Moderator2026-06-03T16:21:49.88+00:00 Hello Sam A,
We need few details to proceed further. Please check your
Private messagestab and provide those details.
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