Microsoft store is not working

Question

Every time I try to update or install an app, it shows error 0X80073CF9. Yes, I have tried repairing, resetting, and even removing the store with PowerShell with no success.

Answer 1

Greetings!

This is Tin, sorry to hear that you're unable to update or install apps from MS Store.

Usually this happened when there's a corrupted system files or something is having a conflict with your MS Store.

Please check and follow the steps below:

1. Check if there's a pending updates that needs to be installed.

Click Start Menu and type Windows update then hit enter. Please install the updates.

2. Please press Windows key + R and type wsreset.exe and hit enter.

Wait for it to finish and load the MS Store.

Once MS Store is up, please check if the issue still persists.

3. Repair Windows Store apps and Settings

Click Start Menu and type Powershell, right click on it and choose Powershell(admin), copy and paste the command below and hit enter.

Get-AppXPackage | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Once the process is done, restart the PC and check if the issue still persists.

4. Reset Windows update services:

Please click start menu and type cmd, right click on it and choose run with admin

Kindly type the command lines below and hit enter:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Please check if the issue persists.

Please let me know how it goes.

Thanks,

Tin