Subscription excpired

Question

How do I reactivate my subscription when I try to buy it wants to charge £0.0 to my card

Answer 1

Hello, good day and thanks for your question. I understand that you are looking into subscribing again to Microsoft 365.

May I check and confirm if you were able to subscribe now or you still encountering the same issue?

Answer 2

https://account.microsoft.com/services & Verify the payment method

1. Remove the payment method and add it again.
2. Try a different payment method.
3. Try completing the purchase from a different browser or an InPrivate/Incognito window

Good Luck,