Cloud Backup for Power Platform

Question

I have successfully canceled the Cloud Backup for Power Platform subscription. As a result, the backup operations have stopped. How to resolve this

Answer 1

Dear @Bindu M S

I understand your concern regarding the Cloud Backup for Power Platform after the subscription was canceled.

Since you are having a problem with the Microsoft Power Platform, however, as our category focuses on Office 365 products. Therefore, to ensure that you get professional help and avoid incorrect information from our side, I suggest you post on the Microsoft Power Platform Community for expert assistance.

Since we have limited resources and very little knowledge about Power Automate, therefore, in Microsoft Power Platform Community Forum, you'll get the most qualified group of respondents, and other partners who read the forums regularly can share their knowledge or learn from your interaction. 

Here's the Microsoft Power Platform Community Forum: https://community.powerplatform.com/

Additionally, if your concern is about recovering data, and you want to restore from existing backups. However, it depends on whether they are within the retention period, and your environment type. For reference, please refer to Back up and restore environments

I truly apologise for redirecting you to a different community as the members of the posted category focus on users with Microsoft 365 concern and have limited knowledge about Power Automate, so to get a quick and better assistance, we redirect you in the correct way. 

I appreciate your patience and understanding and thank you for your time and cooperation. 

Answer 2

Canceling the Cloud Backup for Power Platform subscription stops backup operations. To resolve this and ensure data protection again, backup must be re-enabled or an alternative backup/retention approach must be configured.

For Power Platform environments:

1. Verify environment backup status in the Power Platform admin center.
2. If Cloud Backup was providing extended or additional backup capabilities, re-subscribe or re-enable the backup offering so that scheduled backups resume.
3. Ensure that regular environment backups are in place:
   • Environments with a Dataverse database are automatically backed up and can be restored to any system backup from the last seven days.
   • For production Managed Environments, backup retention can be extended from seven to 28 days.
4. Before making significant changes, create manual backups of environments as needed.

If the intent is to permanently stop Cloud Backup but still maintain resilience, design a data retention strategy using the built-in environment backups, manual backups, and appropriate data policies and RBAC.

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References:

• Ensure data retention and mobility