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SAMUEL ASIRIFI KOJO 0 Reputation points
2026-06-06T11:16:19.4133333+00:00

my laptop Microsoft applications are not responding, saying an error in preventing me the work correctly

Microsoft 365 and Office | Word | Other | Windows
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  1. MUSTAFA SALAH 1,380 Reputation points
    2026-06-06T11:34:56.1533333+00:00

    Hello SAMUEL ASIRIFI KOJO,

    Full Online Repair is your solution:

    • Windows 10: Open the Control Panel > Programs and Features. Find Microsoft Office, right-click, select Change, and choose Online Repair
    • Windows 11: Go to Start > Settings > Apps > Installed apps. Locate your Microsoft Office, click the three-dot menu, select Modify, and choose Online Repair

    Install using click-to-run

    Reference KB: https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    Additional: Make sure to Update your Office App (Go to File > Account --> Under Product Information, click Update Options > Update Now)

    Best,

    M.

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  2. Ferdinand Nanalig 30,320 Reputation points Independent Advisor
    2026-06-06T12:54:41.06+00:00

    Hi! Let me help you.

    When was the last time it worked fine?

    Please let me know what happens after running the Office Repair or Online Repair.

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