Authenticator inanother device

Question

I have Authenticator in my samsung galaxy phone, and at the same time on my galaxy tab, but unfortunately i can't bring my passwords and other accounts coonected to Authenticator in galaxy phone to galaxy tab, i turned on bachup but still nothing, what can I do?

Answer 1

Cloud backup in Microsoft Authenticator only syncs certain data and has limitations that explain what is being seen.

1. On Android, to back up accounts from the phone:
   • Open Microsoft Authenticator on the phone.
   • Tap the menu (⋮ or ☰) > Settings.
   • Under Backup, turn on Cloud Backup.
   • Choose a Microsoft personal account where the backup will be stored and confirm.
2. On the Galaxy Tab (also Android), to restore:
   • Install and open Microsoft Authenticator.
   • Sign in with the same Microsoft personal account used for backup.
   • Follow the prompts to restore the backup.
3. What will and will not restore:
   • Microsoft personal accounts that use only a 30‑second one‑time password (OTP) code: the OTP codes are restored.
   • Microsoft personal accounts that also use passwordless sign‑in: only the account name is restored; each account must be signed in again.
   • Work or school accounts: only the account name is restored; each must be signed in again.
   • Third‑party OTP accounts (Amazon, Facebook, Gmail, etc.): OTP codes are restored.
4. If backup still appears empty on the tablet:
   • On the phone, confirm Cloud Backup is turned on and shows a recent backup.
   • If the wrong backup account was used, on the phone go to Settings > Backup, turn Cloud Backup off to delete the backup, then turn it on again and select the correct Microsoft account.
   • On the tablet, make sure Authenticator is signed into that same Microsoft account under Settings > Backup.

If accounts still do not appear after these steps, they must be added again manually on the tablet.

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References:

• Back up your accounts in Microsoft Authenticator
• Restore account credentials from Microsoft Authenticator