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adam wilke 0 Reputation points
2026-06-09T22:23:09.3366667+00:00

unable to sync emails on cell phone using account ******@hotmail.com

Outlook | Web | Outlook.com | Email
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  1. Manoel Barros 19,455 Reputation points Independent Advisor
    2026-06-09T23:16:54.69+00:00

    Hi!

    Does this problem only happen on your cell phone?

    Can you access your email from a computer?

    On your cell phone, instead of using the app, open a browser (Edge, Chrome, Safari), access Outlook Web (link below), log in with the same account and see if the problem persists.

    https://outlook.live.com/mail/

    Are you using mobile data or Wi-Fi? If you are using Wi-Fi, temporarily disable it and use mobile data.

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