Mouse click does not work while using phone link

Question

Mouse click does not work while using phone link and Android phone.

Answer 1

Hi!

Welcome to Microsoft Q&A forum.

Can you tell me when was the last time that you used the phone link app and the mouse is working? Can you disconnect and reconnect again and see if there will be any changes.

Also, verify this settings on your PC.

Open Phone Link

Go to Settings → Features

Ensure “Cross-device control” / “App streaming” is enabled

Answer 2

Hello PR Sween,

This is a common issue with Microsoft Phone Link (Link to Windows).

"Click the window border, then retry inside screen Or switch out and back into Phone Link"

Possible Fixes:

1. On your Android: Settings --> Accessibility --> Link to Windows / Phone Link
   Display over other apps: Allowed
   Notifications access: Allowed
   Battery optimization: Disabled for Link to Windows
2. Restart both apps
   Close Phone Link (PC) & Link to Windows (Android) --> Restart Both Devices --> Re-Open
3. Re-establish the connection
   On PC: Open Phone Link --> Settings --> Devices --> Remove the phone
   On Android: Open Link to Windows --> Unlink the PC
   Then pair again fresh
4. Ensure you are actively using the mirrored screen mode
   Open Phone Link --> to Apps or Phone Screen
   --> Click inside the phone screen window first
5. Update:
   Phone Link (Microsoft Store)
   Link to Windows (Google Play Store)
6. Try changing mouse/USB input behavior or Disable gaming mouse software.
7. From your Android: Set Link to Windows --> Unrestricted battery usage
   "Disable Power saving mode"
8. lick the window border, then retry inside screen Or switch out and back into Phone Link

Best Regards,

M.