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computer reset

doris roy 0 Reputation points
2026-06-10T21:45:56.8+00:00

I factory reset my computer, and lost all my password and saved logins, how can i get it back

Windows for home | Windows 11 | Recovery and backup

4 answers

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  1. Selbol Mallam 85 Reputation points
    2026-06-10T21:50:27.9633333+00:00

    If you performed a factory reset on Windows 11, whether you can recover your passwords depends on where they were stored before the reset:

    1. Browser Passwords (Chrome, Edge, Firefox)

    If you were signed in and syncing:

    • Chrome: Sign back into your Google account and check Password Manager.
    • Edge: Sign back into your Microsoft account and enable sync.
    • Firefox: Sign back into your Firefox account if Sync was enabled.

    2. Microsoft Account Passwords

    If you saved passwords in your Microsoft account:

    • Open Settings → Accounts → Windows Backup.
    • Sign in with the same Microsoft account used before the reset.
    • Check Microsoft Authenticator or the Microsoft password manager in Edge.

    3. If You Had a Backup

    If you created a system backup, File History backup, or exported passwords before resetting, restore from that backup.

    4. If You Didn’t Use Sync or Backups

    Unfortunately, a factory reset usually removes locally stored passwords and saved logins. Once the drive has been wiped and Windows reinstalled, recovering them is often impossible without a backup. If you performed a factory reset on Windows 11, whether you can recover your passwords depends on where they were stored before the reset:

    1. Browser Passwords (Chrome, Edge, Firefox)

    If you were signed in and syncing:

    • Chrome: Sign back into your Google account and check Password Manager.
    • Edge: Sign back into your Microsoft account and enable sync.
    • Firefox: Sign back into your Firefox account if Sync was enabled.

    2. Microsoft Account Passwords

    If you saved passwords in your Microsoft account:

    • Open Settings → Accounts → Windows Backup.
    • Sign in with the same Microsoft account used before the reset.
    • Check Microsoft Authenticator or the Microsoft password manager in Edge.

    3. If You Had a Backup

    If you created a system backup, File History backup, or exported passwords before resetting, restore from that backup.

    4. If You Didn’t Use Sync or Backups

    Unfortunately, a factory reset usually removes locally stored passwords and saved logins. Once the drive has been wiped and Windows reinstalled, recovering them is often impossible without a backup.

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  2. Bulldog 2,305 Reputation points
    2026-06-10T23:23:49.1666667+00:00

    Since you haven't told us what app you use to save your passwords and logins, and you haven't described how you reset your computer, I'll answer assuming Microsoft Edge and a clean install.

    If you did not sync them to your Microsoft account, and did not back them in some other way, e.g., by export, then they are permanently gone.

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  3. Ferdinand Nanalig 30,505 Reputation points Independent Advisor
    2026-06-10T22:27:57.26+00:00

    Hi! Let me help you.

    If you selected Remove everything, locally stored passwords are usually deleted and may not be recoverable unless they were synced or backed up.

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  4. doris roy 0 Reputation points
    2026-06-10T21:48:08.1066667+00:00

    that didnt work

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