how to fix server issues

Question

i keep getting an error that a site is blocked by my server. what is my server and how do i change it?

Answer 1

Hello Joanne Boli,

Welcome to Microsoft Q&A forum.

The message appears when the site is blocked from your site, whether is it due to the computer restriction or the website is blacklisted by your ISP. Before we proceed further, may I have a photo of the situation to check for you? Please remember to remove all personal information before posting.

I'm waiting for your reply.

Answer 2

"Server" in this context usually means a network device or service between the computer and the internet that controls which sites are allowed. Common examples are:

• A school or work content filter (for example, Lightspeed Filter Agent or similar)
• A home router, firewall, or DNS blocker (for example, a Raspberry Pi or other device used as an ad/site blocker)
• A proxy server configured by an administrator

When a message says a site is blocked "by your server," it typically means that this filtering system has decided the site is not allowed, not that Windows 11 or Microsoft Edge itself is broken.

To change this:

1. If the device is managed by a school or organization
   • The blocking is controlled entirely by the school or organization IT department.
   • Only they can change which sites are blocked or allowed.
   • Contact a teacher, helpdesk, or IT support and provide the exact site that is blocked so they can review and, if appropriate, allow it.
   • There is no supported way in Microsoft products to bypass or disable these controls without administrator permission.
2. If this is a home network with a filtering or blocking device/service
   • Check whether a device like a Raspberry Pi, router add‑on, or DNS filtering service is being used to block ads or sites.
   • Temporarily bypass or disable that blocker (for example, by changing the DNS settings on the PC or router back to the ISP defaults, or turning off the blocking service) and test whether the site loads.
   • If the site works when the blocker is bypassed, adjust the blocker's allow/deny list to permit that site.
3. If a proxy server is configured
   • In Windows or Edge, a proxy may be set by an administrator. That proxy can block sites.
   • If this is a work or school device, only IT can change or remove that proxy.

If the device is not managed by an organization and there is no intentional blocker in place, check with whoever set up the network (for example, a family member who configured a site‑blocking tool) to identify and adjust the filtering system.

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References:

• Unblocking the block - Microsoft Q&A
• 365 account issue correlation id errors - Microsoft Q&A