Request for exception regarding Microsoft AI Skills Fest voucher after late completion

Question

Hello Microsoft Support Team,

I am writing to respectfully request assistance regarding a voucher for the Microsoft AI Skills Fest 2026.

I registered for the event early (before June 8th). However, due to unexpected circumstances, I was unable to complete my eligible challenge playlist before midnight on June 12th. I managed to reach 100% completion today, June 13th, which unfortunately is just after the closing window for the claim form.

Because I completed the full learning track and registered early, I wanted to ask if it is possible to be granted an exception to receive the certification exam voucher.

I appreciate your time, understanding, and consideration of my request.

Best regards,

Answer 1

Based on the available information, exam-voucher promotions and sweepstakes are governed strictly by their published terms and conditions, including the entry and redemption windows. Voucher expiration extensions and exceptions are not permitted, and offers must be redeemed within the specified dates.

For example, similar voucher programs explicitly state that:

• The offer is valid only within the defined redemption window and expires on the stated date, inclusive of booking and taking the exam.
• Voucher expiration extensions are not allowed.
• Each voucher program is bound to its own official rules and timelines.

Because of these fixed rules, late completion of a playlist or challenge after the program’s deadline does not qualify for a voucher under that promotion.

If further clarification or case-specific review is needed, the appropriate path is to contact Microsoft Credentials support through the channel listed for voucher and certification issues.

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References:

• Microsoft Build 2026 Certification Exam Voucher
• Web Summit 2026 Microsoft Certification Exam Voucher Terms and Conditions

Answer 2

See https://arch-center.azureedge.net/Credentials/microsoft-ai-skills-fest-terms-and-conditions.pdf

Microsoft Certification exam voucher To receive the voucher by email, participants must complete the voucher claim form by 12:00AM UTC June 12, 2026 with their information

There are no exceptions