lost hotmail emails

Question

lost hotmail emails during compulsory transfer from hotmail to outlook 14th June 2026. Hotmail emails are not displayed in outlook. I have not knowingly deleted by hotail account. I have checked for advice and found nothing helpful. thanks,

Answer 1

I am very dissatisfied. My hotmail account and all my messeges seem to have not been transfered to outlook. How can you design a system where there is any chance of accidentally deleting a hotmail alias?

Answer 2

Follow these steps in Outlook.com (web) to look for the missing Hotmail messages:

1. Check Junk Email
   • Open Outlook.com and sign in with the same Microsoft/Hotmail account.
   • Open the Junk Email folder and look for the missing messages.
   • If any valid messages are there, select them and choose Not junk > Not junk to move them back to Inbox.
2. Check Focused/Other tabs
   • In the Inbox, if Focused Inbox is enabled, check both Focused and Other tabs.
   • If messages are in Other, select them and choose Move to > Move to Focused inbox.
3. Check filters
   • In the Inbox, select Filter above the message list and set it to All so no messages are hidden by filtering.
4. Check Deleted Items and recoverable items
   • Open the Deleted Items folder and look for the missing messages.
   • If found, select them and choose Restore (or Move to > Inbox).
   • If not visible there, in Deleted Items select Recover items deleted from this folder (on a computer, not mobile). If the messages appear, select and Restore them.
   • Note: Messages removed from Deleted Items are only recoverable for 30 days.
5. Check Archive
   • Open the Archive folder and see if the messages were archived.
   • If found, select them and choose Move to > Inbox.
6. Check rules and blocked senders
   • Go to Settings > Mail (or Options) in Outlook.com.
   • Check Inbox and sweep rules and disable any rule that might move or delete messages.
   • Check Blocked senders / Block and allow and remove any legitimate senders or domains that should not be blocked.
7. Check recent sign-in activity
   • If there is any suspicion that someone else accessed the account and deleted or moved mail, review the Recent activity page for the Microsoft account to see sign-ins and activity.
8. If messages are still missing
   • If the mailbox was inactive for a long period (no sign-in for a year), the Outlook.com mailbox and its email may have been deleted as part of account cleanup and would not be recoverable.
   • If none of the steps above help and the account is active, contact Outlook.com support from within the signed-in account: select Help in Outlook.com, describe the issue, then under Still need help? choose to contact support.

---

References:

• Email is missing from your Outlook.com inbox
• Recover and restore deleted items in Outlook
• Where are my email messages or calendar events in Mail and Calendar for Windows 10?
• Emails deleted from Outlook.com are reverting back to the Inbox