Groupon Code

Question

I purchased Office 2024 Professional off Groupon and received a redemption code how do i use that to get the product Key? I tried logging into setup.office.com but it only gives me the option to input a product key and not a redemption code.

Answer 1

I'm afraid there is no good news. Office Professional 2024 is not a consumer product and it shouldn't be sold as one. You need to request your money back from the seller.

Perpetual (one-time purchase) consumer licenses of Office 2024 are Office Home 2024 and Office Home & Business 2024. The latter is also licensed for commercial use and it includes Outlook. Both of these licenses are for one user and one computer (PC or Mac).

Answer 2

Office 2024 Professional/Professional Plus offers sold via Groupon are typically volume licenses intended for organizations, not individual home users. These “Professional” or “Professional Plus” licenses are not consumer products and are not supported for redemption through https://setup.office.com or https://microsoft365.com/setup.

Because of this, a Groupon “redemption code” for Office 2024 Professional/Professional Plus generally cannot be converted into a valid retail product key for home use, and the normal Microsoft setup sites will only accept proper retail product keys, not third‑party coupon or redemption codes.

The appropriate next step is to contact Groupon and request a refund, as reselling these volume licenses to individuals violates Microsoft’s licensing terms.

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References:

• how do I redeem a groupon for Microsoft office 2024 professional plus (PC) - Microsoft Q&A
• Unable to Redeem MS Office2024 Professional Plus Product Key - Microsoft Q&A
• Activate Office 2024 - Microsoft Q&A
• installed MS office 2024, got 2021, how to fix this? - Microsoft Q&A
• Where to enter your Office product key