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Please help cancel the Visual Studio subscription and issue a refund.

John Mo 0 Reputation points
2026-06-14T19:29:06.5733333+00:00

I recently discovered a charge of $1291.93 for a "Visual Studio professional Subscription" on my Microsoft account. This purchase was made by mistake, and I 'm a retiree and do not need it. I have not used or activated any part of the subscription. Please help cancel the subscription and issue a refund. 

Microsoft 365 and Office | Other

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  1. John Jefferson Doyon 73,205 Reputation points Independent Advisor
    2026-06-14T20:18:03.9466667+00:00

    I can see that you already have a support case. Since a case has been created, the best course of action is to follow up with Microsoft Support using that case number. They are the only team that can review the charge, cancel the subscription if eligible, and determine whether a refund can be issued.

    Have you received any emails from Microsoft regarding the case?

    Is the Visual Studio subscription showing as active in https://account.microsoft.com/services?

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