Update issue

Sree 1,971 Reputation points
2021-10-15T13:26:23.283+00:00

We setup the administrative template profile and applied to few Devices.
It installed Successful on all the devices. However the Device still shows as exposed on Microsoft 365 Defender.

Update Channel: see attached, it was setup on 14/09/21, we see that there was latest vulnerability from 24/09/21 (See attached Discover vulnerabilities).

Check there Version that are currently on our devices, only 124 devices that are not exposed or in the updated version,

Our Devices are not updating

The Update we created installed successfully as per attached “Intune App MS ODT” however it has not updated the MS Office, see version attached “Update not working:

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Viki Ji_MSFT 4,411 Reputation points
    2021-10-18T07:52:44.58+00:00

    Hi @JustinMicheal-7973,
    Welcome to Q&A forum!

    ==================

    Update:

    According to the screenshots you provided, the update policy seems to have been pushed successfully.
    After the Intune policy is created and assigned, please check the Intune registry key to confirm that the policy has been applied. Then please force the Office synchronization to update account information.
    For more detailed steps, please refer to the following official KB.
    Use Update Channel and Target Version settings to update Microsoft 365 with Microsoft Intune Administrative Templates

    If the issue persists, how did you update Office before?
    Please check to make sure that none of the settings in Group Policy prevent Office updates. I also suggest that you go to Group Policy to enable the "Enable Automatic Updates" policy to check.
    142739-image.png

    Any updates, please let me know.


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