Remove Printer Users

Question

I have a bunch of users on my HP printer that I do not recognize. How do I remove them?

Answer 1

Hi, I'm John! I will help you with this.

Can you tell me where you are seeing these users? Is it on the printer's display screen, in the HP Smart app, in your HP account, or in the printer's web interface?

If these are users that were added to the printer or HP account, they can usually be removed from the printer's user management settings or the HP account that manages the printer.

Any additional info about the issue you can provide will be helpful in diagnosing and resolving the issue.

Answer 2

Removing users from an HP printer depends on how access is being granted. The provided context only covers:

1. Removing printers and printer ports on Windows devices.
2. Revoking user access to cloud-managed printer shares via Microsoft Graph.

If the HP printer is managed as a Microsoft cloud printer (Universal Print / Microsoft Graph):

Use the Microsoft Graph PowerShell cmdlets to revoke user access to the printer share:

1. Identify the printerShare ID for the HP printer in the Microsoft 365/Entra environment.
2. Use the Remove-MgPrintShareAllowedUserByRef cmdlet to revoke a specific user’s access to submit print jobs to that printerShare.

Example (structure only):

Remove-MgPrintShareAllowedUserByRef -PrinterShareId "<printerShareId>" -UserId "<userId>"

This cmdlet “revokes the specified user's access to submit print jobs to the associated printerShare.”

If the printer is not cloud-managed via Microsoft Graph, the context does not provide supported steps for removing users directly from the HP device itself.

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References:

• Remove-MgPrintShareAllowedUserByRef
• Remove-MgBetaPrintShareAllowedUserByRef
• Remove-MgBetaPrintPrinterShareAllowedUserByRef