Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi, I'm John! I will help you with this.
Microsoft 365 Basic does not include the desktop Office apps such as Word, Excel, and PowerPoint.
If you purchased Microsoft 365 Basic, sign in to https://account.microsoft.com/services You'll be able to use features such as OneDrive storage and Outlook.
If you were expecting to install the desktop Office apps, you'll need a Microsoft 365 Personal or Family subscription instead.
If you're trying to install a specific app, please let me know which one and I can provide more guidance.