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sandbox link

Sarah Jo Sautter (Omnicom) 0 Reputation points
2026-06-15T23:52:44.9133333+00:00

how to get to your presentation when this is listed as your download: sandbox:/mnt/data/

Microsoft Copilot | Other
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  1. AI answer

    2026-06-15T23:53:03.15+00:00

    The sandbox:/mnt/data/ path indicates that the file is stored inside a temporary sandbox environment, not in a normal local or cloud folder. To get back to the presentation, it must be opened or saved from a location that the app can access outside that sandbox.

    Use one of these approaches, depending on how the file was originally saved:

    1. If the presentation is still open in the app
      • Use File > Save As (or equivalent) and choose a regular location such as Documents, Desktop, or a cloud location like OneDrive.
      • After saving, open it from that new location instead of the sandbox:/mnt/data/ path.
    2. If the file was downloaded in a browser-based sandbox
      • Look for a Download, Export, or Save a copy option in the web experience and choose a normal folder (for example, the system Downloads folder or OneDrive).
      • Then open the file from that folder in PowerPoint or the relevant app.
    3. If using PowerPoint on macOS and hitting sandbox-related prompts
      • Move or save the presentation to OneDrive and open it from there so the app can access it without extra prompts.
      • Alternatively, store it inside the PowerPoint sandbox folder at ~/Library/Containers/com.microsoft.Powerpoint/Data/Documents/ and open it from there.

    Once the file is saved to a non-sandbox path (local folder or OneDrive), the sandbox:/mnt/data/ reference is no longer needed; always open the presentation from the new saved location.


    References:

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