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Printer not recognized

Janinne Paulson 0 Reputation points
2026-06-16T20:08:24.15+00:00

After shutting down and restarting, my laptop no longer remembers my printer.

Windows for home | Windows 11 | Devices and drivers
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  1. Horace Wiggins 440 Reputation points
    2026-06-16T20:49:27.09+00:00

    Have you made the printer your default? Has it been working alright in the past, when did this start?

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  2. John Jefferson Doyon 73,800 Reputation points Independent Advisor
    2026-06-16T20:44:20.08+00:00

    Hi, I'm John! I will help you with this.

    Is the printer connected by USB, Wi-Fi, or Ethernet?

    After the restart, does the printer completely disappear from Settings > Bluetooth & devices > Printers & scanners, or does it show up as Offline?

    In the meantime, if you haven’t already, please try these steps:

    • Press Windows + R, type services.msc and press Enter.
    • Find Print Spooler.
    • Make sure it is Running and Startup type is set to Automatic.
    • Restart the computer and check if the printer remains installed.

    If it is a USB printer, try a different USB port and check Device Manager for any devices with a yellow warning icon.

    What is the make and model of the printer, and did this start after a Windows update or any recent changes to the laptop?

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