HYPERVISOR_ERROR

Question

I am getting HYPERVISOR_ERROR (0x20001) while playing games (Geometry Dash / Minecraft(javaw.exe)).

My system:

• Windows 11
• CPU: i9
• GPU: RTX 4060 Laptop

The crash seems related to VBS / Hyper-V.

Disabling some virtualization features reduces the issue.

What should I disable or update to permanently fix this?

Answer 1

Hi, I'm Bernard. I'm happy to help!

Is there a chance that you can provide a screenshot of the issue? In addition, can you please check the System logs on the PC so I can further examine the root cause of the issue?

 

To share the System logs, please follow the steps in the link below:

 

Press the Windows key + X, then select "Event Viewer"

Click the drop-down of "Windows logs"

Right-click System > click Filter Current logs > Check: Critical, Warning, and Error > Hit OK

On the right pane, click "Save Filtered Log File As..."

Save the System logs file to your desktop and share it by following the steps from the link:

https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

 

Note: You can also use your preferred cloud storage to upload and share the logs.

Note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.