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Computer force restarting sometimes

Angel Avalos 0 Reputation points
2026-06-17T00:43:11.6433333+00:00

My computer keeps randomly crashing when playing videogames or sometimes when watching youtube. this is the error details that it gives me:Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 124

Parameter 1: 0

Parameter 2: ffffc28f858d4020

Parameter 3: bea00000

Parameter 4: 108

OS version: 10_0_26200

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.26200.2.0.0.768.101

Locale ID: 1033

Files that help describe the problem

WHEA-20260616-1716.dmp

sysdata.xml

WERInternalMetadata.xml

memory.csv

sysinfo.txt

WERInternalRequest.xml

It is not consistently the same error details either, this is the one from a few days ago: Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 193

Parameter 1: 80e

Parameter 2: ffff8409e84750c0

Parameter 3: ffffa68c34f38ce0

Parameter 4: 0

OS version: 10_0_26200

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.26200.2.0.0.768.101

Locale ID: 1033

Files that help describe the problem

WATCHDOG-20260614-1919.dmp

sysdata.xml

WERInternalMetadata.xml

memory.csv

sysinfo.txt

WERInternalRequest.xml

I have already tried reinstalling windows 11 (with files being saved since i had important files on here), I got a new gpu, psu, cpu and motherboard and different ram sticks from what i had previously (used but new to me) and the issue persists. It had died down a lot when i reinstalled windows 11 but now its back.

Windows for home | Windows 11 | Performance and system failures
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4 answers

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  1. Manoel Barros 19,455 Reputation points Independent Advisor
    2026-06-18T01:18:48.2466667+00:00

    Thank you for all the details and images!

    I recommend you turn off your computer, disconnect your hard drive, and check if the problem persists. Since it's an old laptop hard drive, it could be causing this problem even if the operating system isn't installed on it. My brother went through this, and in the end it was his hard drive as well.

    If the problem persists even after disconnecting the HDD, I would recommend a clean installation of Windows instead of a reinstallation, as you already did. This will definitively prove whether it's your SSD or just Windows.

    NOTA: Reinstallation uses the system itself to reinstall Windows, and this may cause some issues if your system is not stable. Some errors may persist or worsen after a reinstallation.

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  2. Angel Avalos 0 Reputation points
    2026-06-17T06:13:22.12+00:00

    Okay, I was able to replicate the issue by opening Risk of Rain 2 and playing for like 5 minutes de computer restarts with no warning with the same error, that being this: Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 124

    Parameter 1: 0

    Parameter 2: ffffc009a4e80020

    Parameter 3: bea00000

    Parameter 4: 1000108

    OS version: 10_0_26200

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.26200.2.0.0.768.101

    Locale ID: 1033

    Files that help describe the problem

    WHEA-20260616-2259.dmp

    sysdata.xml

    WERInternalMetadata.xml

    memory.csv

    sysinfo.txt

    WERInternalRequest.xml

    Was this answer helpful?

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  3. Angel Avalos 0 Reputation points
    2026-06-17T03:06:44.8466667+00:00
    1. image {95BCA0CD-A669-4E9A-B64C-F41DB2CFFD6D} User's image User's image User's image
      1. I reinstalled windows after replacing the parts.
      2 . I replaced the parts somewhat gradually in the span of about 2 months give or take, which were all because of this same issue before i reinstalled windows (that was the last step i did which i thought had fixed it). the issue started when i swapped in a new gpu that was noticeably more powerful than my previous one, i thought it was the new gpu the issue so i returned it and got a replacement but the issue still occurred, which is when i started replacing the other parts mentioned.
      1. the ssd was not replaced recently, but it was a replacement/upgrade about roughly 3 years ago and the hdd is an old hdd from an old laptop but it has little to no files within it since it is too outdated to be efficiently used anyway.
      2. like i mentioned i reinstalled windows after replacing all the mentioned parts, the only other thing i have done is to reinstall a windows update as a repair file through settings because of an unrelated issue i had with a specific game, outside of that i have not done anything else other than regular software updates.
      I looked up the minidumps folder like instructed but no result showed up, and the screens go black before i hear the speaker of the pc indicating that the computer was restarted, there is no warning or error message, it just goes black and then boots back into windows like nothing happened. Let me know if you need anything else or if i missed something.
      (This is the same message as the one i sent under comments before i noticed i was supposed to post this under answers)

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  4. Manoel Barros 19,455 Reputation points Independent Advisor
    2026-06-17T01:30:03.66+00:00

    Hi!

    Does the system freeze and force you to restart, or does a Blue or Black Screen appear saying that an error occurred?

    Check if any minidump files were generated for analysis.

    1. Press the WINDOWS + R keys > Type "%windir%" (without quotes) > Search for the "minidumps" folder.
    2. Upload all files inside the Minidumps folder to OneDrive. The link below shows how to do this.

    https://support.microsoft.com/en-us/office/upload-photos-and-files-to-onedrive-b00ad3fe-6643-4b16-9212-de00ef02b586#

    1. When uploading, share the files via a link. The steps are explained in the tutorial below.
    • Don't forget to grant access to whoever has the link.

    https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07


    From what I understand, you reinstalled Windows (didn't do a clean format), replaced the GPU, PSU, CPU, motherboard, and RAM. You've already eliminated many possibilities. Regarding this replacement, I have a few questions:

    1. Did you reinstall Windows before or after replacing the parts?
    2. Did you replace all the parts at once, or gradually?
    3. Did you also replace your SSD or HDD? Do you have more than one hard drive in your computer?
    4. Did you reinstall Windows more than once? For example, after each part replacement?

    One of the tests I recommend doing is checking the health and read speed of your SSD.

    1. Download and install CrystalDiskInfo > Send me a screenshot.

    https://apps.microsoft.com/detail/xp8k4rgx25g3gm?hl=en-us&gl=us 2. Download and install CrystalDiskMark > Select your main drive, usually C: > Click All > Wait a few minutes until it finishes all the tests > Send me a screenshot.

    https://apps.microsoft.com/detail/9nblggh4z6f2?hl=en-us&gl=us

    DISCLAIMER: These apps are not from Microsoft, but from third parties, but they are reliable.

    enter image description here

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