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Windows color error

Rene Jacksons 0 Reputation points
2026-06-17T03:19:32.49+00:00

When I restarted my computer, the color disappeared so I have black and white screen now. This is so frustrating, I am about to watch netflix!

Windows for home | Windows 11 | Settings
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  1. EmilyS726 240.2K Reputation points Independent Advisor
    2026-06-17T03:55:38.8733333+00:00

    Hello

    Is this a laptop, or a desktop that connects to external monitor?

    Let's check the most obvious -

    Windows Settings > Accessibility > Color filters. Make sure it is OFF.

    Windows Settings > Accessibility > Contrast Theme, make sure it is set to NONE

    If these settings are correct but still showing B&W, let me know if you are using laptop or external monitor.

    Also, can you share with me two screenshots please?

    1. Go to Device Manager > Display Adapters, I would like to see what's listed.
    2. Please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

    Thanks!

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