Hi @Crush Greng
Run this command to check any RAM issue. mdsched.exe once execute the command restart your pc.
Thanks.
Black screen need help
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 36%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Crush Greng
0
Reputation points
Ive got an pc error with
Unexpecter kernel mode trap
Irql not less or equal
Kernrl mode heap corruption
system thread execptiin not handled
system exception when startup repair
Page fault in non paged area
And the problm is ntoskrnl (one of them)
I have tried restoring files but it failed
Tried the chsdk and sfc scannow
Pls help
Windows for home | Windows 11 | Performance and system failures
2 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Senthil kumar 685 Reputation points2026-06-17T08:02:57.32+00:00 -
Crush Greng 0 Reputation points
2026-06-17T08:11:54.1833333+00:00 Blocked by bsod unable to open windows
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Senthil kumar 685 Reputation points
2026-06-17T08:17:17.6633333+00:00 Ok, then go to safe mode and work with same mode some times check you have any problem or not.
attached the guide how to goto safe mode.
Thanks.
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DaveM121 891K Reputation points Independent Advisor2026-06-17T07:58:35.5566667+00:00 Are you able to boot your system into Windows or are you blocked by the BSOD?
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If you are blocked by the BSOD, are you able to boot your system into Safe Mode using these steps.
Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down
Do this twice
On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.
Go to Troubleshoot - Advanced Option - Startup Settings and click Restart
Upon restart, press 5 to enter Safe Mode.
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If you are able to get into Windows normally or in Safe Mode, please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.
Please do not upload a very large Memory.dmp file.
Open Windows File Explorer.
Navigate to C:\Windows\Minidump
Copy any minidump files onto your Desktop, then zip those up.
Upload the zip file to the Cloud (OneDrive... etc.), then choose to share those and get a share link.
Then post the link here to the zip file, so I can take a look for you.
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Crush Greng 0 Reputation points
2026-06-17T08:11:16.8666667+00:00 The system blocked by bsod unable to open windows for more than 1 minute I did try opening to safe mide but it just crashes is it maybe needing a ram fix?
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Crush Greng 0 Reputation points
2026-06-17T08:15:03.99+00:00 before this i tried reinstalling vanguard and then it crash It shows memory management error
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DaveM121 891K Reputation points Independent Advisor
2026-06-17T08:23:25.2666667+00:00 Thank you for that information.
If you are also unable to access Windows in Safe Mode, there should be an option to uninstall the latest Windows update in the recovery environment, that will be the best option.If that also fails to resolve the problem, you will need to create a bootable Windows 11 USB on an empty GB USB flash drive on another working PC and boot your PC from that, then rather than installing Windows 11, select ‘Repair this Computer’ that will give you access to the Recovery Environment from there
In the Recovery Environment on the USB, try each available option.
Click this link: https://www.microsoft.com/software-download/windows11
to download the Media Creation Tool to create the bootable USB.
Then, boot your PC from the Installation Media you just created.
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Crush Greng 0 Reputation points
2026-06-17T09:04:39.58+00:00 The recovery are able to open but i dont think i can uninstall the feauture update it says something like unable with no reasoning
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DaveM121 891K Reputation points Independent Advisor
2026-06-17T09:07:13.98+00:00 In that case, the only remaining options will be to either reset Windows while keeping your files, or create a bootable USB using the method I provided to access the recovery environment on the bootable USB.
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Crush Greng 0 Reputation points
2026-06-17T09:13:45.3333333+00:00 So use the reset windows and choose file to keep?
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DaveM121 891K Reputation points Independent Advisor
2026-06-17T09:17:02.92+00:00 Yes, that would be the best option to try, you will be able to keep your files, but your apps will need to be reinstalled after the reset.
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Crush Greng 0 Reputation points
2026-06-17T09:21:23.3966667+00:00 But does this problem fully on windows file or might be a ram physical problems?
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DaveM121 891K Reputation points Independent Advisor
2026-06-17T09:23:35.4033333+00:00 Your screenshots indicate corruption in Windows, there is no indication of any RAM errors or other hardware problems in your screenshots.
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Crush Greng 0 Reputation points
2026-06-17T13:42:00.5566667+00:00 Hey i tried entering recovery enviroment but it seems it doesnt want to open even open is there any kebyind to open when startup? Sorry just tried this now
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DaveM121 891K Reputation points Independent Advisor
2026-06-17T13:47:16.0633333+00:00 Is that the recovery environment on your PC or on a bootable USB.
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Crush Greng 0 Reputation points
2026-06-17T13:49:16.03+00:00 On pc it was able to open it like few ours before i made this question but suddenly when it restart now it wont even open
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DaveM121 891K Reputation points Independent Advisor
2026-06-17T13:51:29.4966667+00:00 There is no key bind available to access the recovery environment, just the method by forcing your PC to shut down a couple of times as soon as you see the spinning dots to indicate Windows is starting up.
What happens now when you try to access the recovery environment.
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Crush Greng 0 Reputation points
2026-06-17T13:53:24.63+00:00 It gets over weitten by your pc doesnt turn off properly does this able to open?
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DaveM121 891K Reputation points Independent Advisor
2026-06-17T13:55:23.96+00:00 If you are unable to access the recovery environment, then you will have to use the method I previously provided above to create a bootable Windows USB and access the Recovery Environment on the USB.
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