Hi. I'm David, and I'm happy to help you.
To give you the exact steps for your setup, could you share a few quick details?
- What is the exact manufacturer and model of your audio interface?
- Have you installed its official drivers from the manufacturer's website?
- Are you using it for general Windows sound (YouTube, Spotify) or for a specific recording software?
- Where are your headphones or speakers plugged into? (They should be connected directly to the interface, not the PC)
Looking forward to your reply.