How to remove this thing! https://velis-browser.com/hp?vel=QUMyZGV1[snip]

Question

How do I remove this!

https://velis-browser.com/hp?vel=QUMyZGV1cgZXXHd6BlFUc3IFUVV2cwAYVHB0BlBUdD8DU1J2cgZQU3lxTicPNghxJQ82OX4sNQMrcDAgKDRzJgQNMGESPTg3ASshDDdoVlEPJEgISHcgHxBRKXdzACoMblkLVBI2XQYAACl4NwMKM2YNBwUWXDRQEyxxMjcAEnMSIR4BRSE%3D

<Original title: how to remove this thing! https://velis-browser.com/hp?vel=QUMyZGV1cgZXXHd6BlFUc3IFUVV2cwAYVHB0BlBUdD8DU1J2cgZQU3lxTicPNghxJQ82OX4sNQMrcDAgKDRzJgQNMGESPTg3ASshDDdoVlEPJEgISHcgHxBRKXdzACoMblkLVBI2XQYAACl4NwMKM2YNBwUWXDRQEyxxMjcAEnMSIR4BRSE%3D>

Answer 1

Hi George Lewis,

I understand how frustrating it can be to deal with something that keeps popping up unexpectedly. To make sure we’re on the same page, could you confirm a few details about what you’re seeing?

• Does the page open when Windows starts? Or just when opening a browser?
• Does it appear in just one browser (e.g. Edge or Chrome), or across multiple ones?

From clicking the link myself, for now I think this is a homepage/start page problem (but don’t hesitate to correct me if I got it wrong). The AI response already covered general cleanup steps, so here are a few more targeted fixes:

1 - Check homepage/startup settings

• Open your browser (e.g. Edge) > go to Settings
• Use the Search tool > home / start / new tab / similar.
• Look for any velis entries > remove and reset your homepage.

2 - Check extensions/add-ons

• In your browser’s Settings > open Extensions
• If you see anything velis-related > remove it.

If you’re unsure, consider sharing more details about the issue, like which browser and device you’re using. Screenshot is also appreciated!

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Answer 2

The velis-browser.com page is very likely from unwanted or deceptive software (for example, a browser hijacker) that changed the browser’s home page or search settings. Removing it involves uninstalling any related app, cleaning startup entries, and checking browser settings and extensions.

1. Uninstall suspicious apps

• In Windows 11:
  • Select Start > Settings > Apps > Installed apps.
  • Look for unknown or recently installed apps related to “Velis”, “browser”, or anything you don’t recognize.
  • Select the app > More > Uninstall and follow the prompts.
• If nothing appears there, open Control Panel > Programs > Programs and Features and repeat the check.
• If still not listed, use the built-in uninstaller:
  • Open File Explorer and go to:
    • C:\Program Files
    • C:\Program Files (x86)
  • Look for a folder with the name of the unwanted program.
  • If found, open the folder and run its Uninstall/Uninst.exe file if present, then follow the instructions.

2. Remove unwanted software entries and auto-start

• Some unwanted software registers itself to start with Windows.
• In Windows 11:
  • Go to Settings > Apps > Startup.
  • Turn off any suspicious entries related to unknown browsers or tools.
• If the item still auto-starts, treat it as deceptive software and follow the guidance for unwanted/deceptive software (see references below) including scanning with Microsoft Defender Antivirus.

3. Scan for unwanted or deceptive software

• Enable Microsoft Defender Antivirus in Windows 10/11.
• Run a Full scan from Windows Security > Virus & threat protection.
• For additional checks, use Microsoft’s security tools (for example, Microsoft Safety Scanner or Windows Defender Offline) as described in the malware removal guidance.

4. Reset browser settings and remove extensions

• In the browser that opens velis-browser.com:
  • Open the Extensions or Manage extensions page.
  • Disable or remove any extension that you don’t recognize or that appeared around the time this started.
  • Check the browser’s home page, new tab, and search engine settings and reset them to the preferred values.
• If an extension appears as “managed by your organization” and cannot be removed, run a full malware scan and follow the unwanted software guidance.

5. If symptoms persist

• Follow the deceptive/unwanted software steps:
  • Use Programs and Features and built-in uninstallers.
  • Avoid manually deleting program folders if there is no uninstaller, as this can harm Windows.
  • If removal fails or Windows behaves strangely, use the troubleshooting guidance for malware detection and removal.

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References:

• Unwanted software
• How to protect against unwanted software
• Unexplained Windows or software behavior may be caused by deceptive software
• Microsoft resources and guidance for removal of malware and viruses
• Microsoft Edge Extensions: Frequently Asked Questions
• How can I remove McAfee Norton Pop Ups on Windows 11? It is not showing up on Apps or Task Manager. - Microsoft Q&A
• Shift Technologies Auto Start - Microsoft Q&A