Sound never work

Question

I was using my laptop and it got deadbat after turning on it shows nodevice installed. I restarted again still same.

Answer 1

Greetings!

This is Tin, sorry to hear that you're experiencing audio issue.

May I know when the problem started? Have any changes been made?

Send the make and model of your device. (Press Windows key + R and type msinfo32 and press enter, search for system model)

What version of Windows are you running? (Press Windows key + R and type winver and press enter)

Check and follow the steps below:

1.Update Windows

https://support.microsoft.com/en-us/windows/update-windows-3c5ae7fc-9fb6-9af1-1984-b5e0412c556a

2. Run the Audio troubleshooter Click on the Start menu and type Troubleshoot and then press enter

Find the Audio

Playback option and then run it

Check if the problem persists.

3. Check if your speaker was set as the default device.

To check, press Windows key + R and type mmsys.cpl then press enter

On the Playback

4. Update or Reinstall the Sound, video and game controllers

Please press the Windows key + X

Then click Device manager

Kindly expand the Sound, video and game controllers

Right click and choose "Update Driver"

Select "Search automatically for drivers"

If the issue persists Choose "Browse my computer for driver" instead

and click " Let me pick from a list of available drivers on my computer"

Choose the older version.

If it will still the same, please uninstall the driver and restart your device.

Once done, please restart your device. No worries as it will reinstall the drivers automatically after restart. Please check if the issue was fixed after the reboot.

Please let me know how it goes.

Thanks,

Tin