Technical assistance chat

Question

How do I get in windows chat for technical assistance?

Answer 1

Hello Art Labrecque,

Welcome to Microsoft Q&A forum.

To contact Microsoft Support, you can follow these steps.

• Go to the Microsoft Support page.
• Type Live chat in the search box. 
• Now click Get help, and Select Contact Support or Sign in to contact support below. 
• Go to the Products and services tab, and choose Other products
• On the Category tab, choose Billing and Account Profile questions 
• Go to Confirm. 
• You can now choose the option of Chat with a support agent on your web browser. 

However, I also would like to see what I can help you in this case. If possible, could you please tell me the issues that you are having?

I'm waiting for your reply.

Answer 2

Use the built-in Get Help app in Windows to chat with a support agent.

1. Open the Start menu and type Get Help, then open the Get Help app.
2. In the app, briefly describe the issue to search for solutions and troubleshooters.
3. If the issue is not resolved, select the Contact Support button when prompted.
4. Choose the affected product or service and any additional options, then select Confirm.
5. Under contact methods, choose Chat with a support agent in your web browser.
6. Confirm contact information; a chat window opens and connects to a support agent.

Availability of chat depends on product, scenario, subscription, and support hours.

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References:

• Use a screen reader to navigate Windows support tools
• Get Help for Microsoft personal account users
• How to get help in Windows