Azure student account credit expired

Sanaullah 0 Reputation points
2026-06-19T06:06:35.75+00:00

Hello folks

I am using Azure student subscription account but my credits got expired any one can help me with that i want to use them or any way that they can extend my credit expire date.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

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  1. Andrew Taylor - COREZENN 1,305 Reputation points Volunteer Moderator
    2026-06-27T19:37:11.6033333+00:00

    Hi @Sanaullah

    Thank you for reaching out to Microsoft Q&A and I am sorry that you are going through this.

    For Azure for Students, the $100 credit is for 12 months. When the credit is exhausted or expires, the subscription is disabled/canceled unless you renew (if you are at the one-year renewal point and still eligible) or upgrade to Pay-As-You-Go.

    It appears there is no Microsoft-documented process to manually extend the same expired credit period beyond its terms. If your account was disabled and you want to continue immediately, use upgrade to Pay-As-You-Go or open a support request.

    https://learn.microsoft.com/azure/cost-management-billing/manage/azurestudents-subscription-disabled#your-credit-expired

    Please 'Upvote' (Thumbs-up) and 'Accept' as answer if the response was helpful. This will be helpful to other community members who face similar issues.

    Best regards,

    Andrew S Taylor

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  2. Lakshma Reddy Vattijonnala 1,415 Reputation points Microsoft External Staff Moderator
    2026-06-19T11:07:11.3166667+00:00

    Hi @Sanaullah When Azure for Students free credit is exhausted or reaches its expiration date, Microsoft disables the subscription to prevent charges beyond the included credit. Microsoft documentation does not provide a mechanism to extend or renew expired Azure for Students credits. To keep using Azure, you generally need to upgrade your subscription.

    What likely happened

    • Your subscription was disabled because your credit expired (or you reached your spending limit).
    • For Azure for Students, credits expire at the end of 12 months, and then the subscription is disabled.
    • For Azure free accounts, the $200 credit period is 30 days and free services have additional time; if you don’t upgrade, the subscription gets disabled.

    What you can do now (to regain access)

    Option A: Upgrade to pay-as-you-go (recommended)

    1. Sign in to the Azure portal: https://portal.azure.com
    2. Go to Subscriptions
    3. Select the subscription that was created for your student/free offer
    4. Choose Upgrade subscription (or the upgrade banner)

    What to expect after upgrade

    • The subscription should be reactivated after the upgrade.
    • If you upgrade, you keep remaining credit for the full 30 days from when you signed up (for Azure free accounts).
    • After upgrading, you’ll be charged pay-as-you-go rates for anything beyond the free/student benefits.

    Option B (Azure for Students): Contact Azure support to upgrade/reactivate

    For Azure for Students, the documented path is to upgrade your subscription to pay-as-you-go by contacting Azure support:

    Here are the steps you can follow to create support requests:

    • Go to Azure portal > Search for Help + Support or  https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview
    • Click on Create a Support Request.
    • On right-side panel, enter Subscription Management and click Go > select the issue with "Subscription Management" > select your Subscription then click Next.
    • Do not click on any suggested articles instead click on the Create support request on top of the panel.
    • Select the Issue type as Subscription Management and, select the summary, problem type and problem subtype as per your issue like below > then click on Next.
    • Do not click on any recommendation solution/article, instead click on the Return to support request then click Next.
    • Fill all the required information and provide a clear description of your issue and click Next.
    • Review and create as submit the support request.
    • You should receive an automated email within a few minutes and then be contacted by support team.

    Kindly check the documentation for more details to create support ticket: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

    Kindly check the below documentation to know more details why your account disabled:

    If you find the answer helpful, please click "upvote" and accept it. If you have further questions regarding this answer, feel free to click "Comment". This helps the community by allowing others with similar queries to easily find the solution.

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  3. N V K Jaswanth Srighakollapu 0 Reputation points
    2026-06-19T06:23:37.4666667+00:00

    Hey, Azure for Students credits cannot be extended once they expire, as the credit amount and validity period are fixed by the offer terms.

    You can review the offer details here: https://azure.microsoft.com/en-us/free/students/

    If your credits have expired, you may need to upgrade to a Pay-As-You-Go subscription or check whether you're eligible for a new student offer.

    If you believe the credits expired unexpectedly, please contact Azure Support: https://azure.microsoft.com/en-us/support/create-ticket/

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