Cancle my buisness Onedrive

Question

I have tried for a week now to cancel by Business Onedrive account. When I log in and go to manage my account and under the subscription all it does is give me a L# with no way to actually cancel the subscription. I have already canceled my office365 but this is also a different email address. Which when I try to type does not always get found. Please help. I do not need or want this.

Answer 1

@Reagan Hege

Could you please take a screenshot under Subscriptions of My Account website?
I would check the licenses of your account.

For OneDrive for Business (a business subscriptions), I suggest you refer to "Cancel your subscription", please note, you must be a Global or Billing admin to do the tasks.

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