Email problems. I have error code 5.7.520

Question

I tried to send an email to a friend yesterday from my iPad and it said it could not send. I now don’t seem to be able to send or receive emails. I contacted Apple who looked into the problem and they said the issue wasn’t with the iPad but Microsoft had blocked my account with Error Code 5.7.520 which is something to do with spam detection. How do l recover my account and start sending and receiving my emails. Thanks Richard Cooper

Answer 1

Alright, thanks.

Please fill https://sender.office.com and Microsoft will unblock your account.

I hope this information helps. If you have any more questions, don't hesitate to reach out.

Otherwise, if your problem is resolved, please take a moment to rate the answer. Wishing you good luck!

Answer 2

Hi,

Actual Human here but I am afraid due to forum limitations, I cannot call you :(

1. Is it an Outlook.com or an Exchange account?
2. How many emails you send on an average, per day?

I’m eager to hear back and work together to find a solution.

Answer 3

This is very frustrating. How do l speak to a person and not a computer?

Answer 4

Ok but can someone contact me by phone to sort this issue out?