Hardware Developer Program dashboard "Access restricted - account deactivated" despite verification Authorized

Question

Our organization registered for the Windows Hardware Developer Program in Partner Center to submit drivers for attestation signing.

Current state:

• Legal/business profile verification shows "Authorized".
• • Our EV code-signing certificate is uploaded and shows "Active" under Manage Certificates.
  • • Seller ID is active.
  • Problem: opening the Hardware dashboard (partner.microsoft.com/dashboard/hardware) returns: "Access restricted - your Partner Center account has been deactivated."
• Also, Account settings > My access shows no workspaces and no Hardware Developer Program role, so there is nothing to assign or fix from the tenant side.

Already tried (did not help): signed out of all Microsoft accounts and signed back in with the enrolled global-admin work account.

A Partner Center support case is already open: Case 2606220010002131.

Correlation IDs from the access-restricted page:

• cb37a38c-1711-4b87-8f85-d48594e97a86 (2026-06-22 20:19 UTC)
• • d6da22ae-4177-431b-908f-8a168ffb5f34 (2026-06-22 20:06 UTC)
• This matches other recent reports of "Seller ID active but Hardware dashboard shows account deactivated." Could a Microsoft engineer please help reactivate / restore Hardware Developer Program dashboard access so we can submit drivers? Thank you.