camera problem

Question

please help me on how to fix the can't find the camera problem

Answer 1

Hi. I'm David, and I'm happy to help you.

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To be able to assist you better, please clarify the following:

Do you use the device's built-in camera or an external camera?

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What message is displayed in the camera's Device Status in Device Manager?

1. Press "Windows + X" and select "Device Manager";
2. Click on the "View" menu and select "Show hidden devices";
3. Expand "Cameras";

(If this category is not displayed, let me know.)

4. If the camera is listed, right-click and select "Properties". Check if there is an error in "Device Status".

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

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Also, share a screenshot of your system information.

• Press "Windows + R", type msinfo32 and press Enter.

Maximize the window and use the screenshot tool.

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Looking forward to your reply.