Excel Expert Certificate document unavailable after 48 hours

Yichen Gu 1 Reputation point
2021-10-16T22:06:59.01+00:00

Hi Officer,

I took the MS Excel expert certificate about one more weeks ago and I passed the exam, but after I sign in into its dashboard after 48 hours of my exam, my certification document still didn't generated. And I just checked again and it's still not working. So I'm wondering when can I see and print my certification?

Thank you so much for your time to read my question and help me to solve my problem. Thank you again for your help!

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  1. Dave Patrick 426.1K Reputation points MVP
    2021-10-16T22:34:05.92+00:00

    Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam results in dedicated forums here. (Participate\Ask A Question)
    Certification Profile/Certification Dashboard
    Microsoft Certification / Exams / Score Reports or Exam Results
    Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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