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Storage issue

Catherine 0 Reputation points
2026-06-24T20:47:39.5566667+00:00

I have emptied my inbox and have only 974 emails. It still says 4.9GB used. I am not able to receive or send emails. How can I fix this?

Outlook | Outlook for mobile | Outlook for Android | For home
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  1. EmilyS726 243.9K Reputation points Independent Advisor
    2026-06-24T21:25:00.3866667+00:00

    What about your OneDrive https://www.onedrive.com? Check there too and clean up if you can. It can take 24 hours after clean up to see the updated storage.

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