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MS Authenticator MFA loop

JSTech 0 Reputation points
2026-06-24T22:16:58.7266667+00:00

I am unable to sign in due to a Microsoft Authenticator authentication loop.

Behavior:

  • I can enter my username and password successfully
  • I receive the Microsoft Authenticator push notification on my device
  • I approve the sign-in request in Authenticator
  • The sign-in flow then returns to a prompt asking for a code
  • Entering the code from Authenticator does not work
  • The process loops back to the same verification step indefinitely
Microsoft Security | Microsoft Entra | Microsoft Entra ID

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