Billing reminders

Question

My account is paid in full! please stop the reminders to pay!

Answer 1

Hi, if your account is already paid but you’re still receiving billing reminders, please sign in to your Microsoft account and check your subscription status here: https://account.microsoft.com/services. Make sure it shows as Active and fully paid. https://support.microsoft.com/accounts-billing/subscriptions/a-subscription-notice-appears-when-i-open-a-microsoft-365-application

You can also review your recurring billing settings and turn them off if you don’t want renewal reminders. https://support.microsoft.com/accounts-billing/subscriptions/turn-recurring-billing-on-or-off-for-a-microsoft-subscription

If this is a business subscription, please check the Billing notifications page in the Microsoft 365 admin center. From there, you can manage who receives billing emails or disable invoice attachments that might be triggering these reminders.