Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
Hwo do I create the path permanently in Blob storage, especially if there already is one by that name?
Getting Sporadic "Folder does not exist" errors trying to write to Azure Blob
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Brent White
0
Reputation points
We use Azure blob storage extensively in our system. One of our engineers has raised an issue he's seen with the storage. He is getting inconsistent errors like this:
ID,Handled,Sent From,Time Stamp,Type,Error Message ID,Document Name,Original Document ID,Original BOD ID,Reason
at com.infor.ion.plugins.file.adapter.inbound.Pusher.insertEntry(Pusher.java:365)
at com.infor.ion.plugins.file.adapter.internal.FileAdapter.insertEntry(FileAdapter.java:1052)
at com.infor.ion.plugins.file.adapter.internal.FileAdapter.handleMessage(FileAdapter.java:533)
at com.infor.ion.container.element.base.adapter.BaseElement.handleMessage(BaseElement.java:480)
at com.infor.ion.container.element.base.adapter.BaseAdapter.handleMessage(BaseAdapter.java:309)
at com.infor.ion.container.element.base.adapter.BaseElement.process(BaseElement.java:241)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue.handleMessage(MDDontOwnQueuePollOneQueue.java:1874)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue.lambda$bodyOfReceivingLoop$4(MDDontOwnQueuePollOneQueue.java:1268)
at com.infor.ion.container.common.memory.MemoryProtectionUtils$MemoryProtectionContext.doWithProtectionOfHeap(MemoryProtectionUtils.java:1335)
at com.infor.ion.container.common.memory.MemoryProtectionUtils.doWithProtectionOfHeap(MemoryProtectionUtils.java:589)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue.bodyOfReceivingLoop(MDDontOwnQueuePollOneQueue.java:1062)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue$1.run(MDDontOwnQueuePollOneQueue.java:978)
at com.infor.ion.shared.tenant.ThreadLocalRunnable.run(ThreadLocalRunnable.java:193)
at com.infor.ion.grid.common.util.ObservableSingletonThread.lambda$start$0(ObservableSingletonThread.java:143)
at com.infor.ion.shared.tenant.ThreadLocalRunnable.run(ThreadLocalRunnable.java:193)
at java.base/java.lang.Thread.run(Thread.java:840)",
6658443,false,infor.file.azure_blobstorage,2026-06-18T19:42:06.963Z,GENERAL,f37c8441c1ad4923b9794227828c2a8d,FactoringSolution,null,null,"com.infor.ion.container.common.exception.ServiceContainerException: Cannot write to folder 'Factoring'. Folder does not exist, configuration does not allow to create the folder.
at com.infor.ion.plugins.file.adapter.datasource.SFTPDataSource.writeDataEntry(SFTPDataSource.java:519)
at com.infor.ion.plugins.file.adapter.inbound.Pusher.writeDataEntry(Pusher.java:586)
at com.infor.ion.plugins.file.adapter.inbound.Pusher.insertEntry(Pusher.java:365)
at com.infor.ion.plugins.file.adapter.internal.FileAdapter.insertEntry(FileAdapter.java:1052)
at com.infor.ion.plugins.file.adapter.internal.FileAdapter.handleMessage(FileAdapter.java:533)
at com.infor.ion.container.element.base.adapter.BaseElement.handleMessage(BaseElement.java:480)
at com.infor.ion.container.element.base.adapter.BaseAdapter.handleMessage(BaseAdapter.java:309)
at com.infor.ion.container.element.base.adapter.BaseElement.process(BaseElement.java:241)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue.handleMessage(MDDontOwnQueuePollOneQueue.java:1874)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue.lambda$bodyOfReceivingLoop$4(MDDontOwnQueuePollOneQueue.java:1268)
at com.infor.ion.container.common.memory.MemoryProtectionUtils$MemoryProtectionContext.doWithProtectionOfHeap(MemoryProtectionUtils.java:1335)
at com.infor.ion.container.common.memory.MemoryProtectionUtils.doWithProtectionOfHeap(MemoryProtectionUtils.java:589)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue.bodyOfReceivingLoop(MDDontOwnQueuePollOneQueue.java:1062)
at com.infor.ion.broker.process.channel.queue.md.MDDontOwnQueuePollOneQueue$1.run(MDDontOwnQueuePollOneQueue.java:978)
at com.infor.ion.shared.tenant.ThreadLocalRunnable.run(ThreadLocalRunnable.java:193)
at com.infor.ion.grid.common.util.ObservableSingletonThread.lambda$start$0(ObservableSingletonThread.java:143)
at com.infor.ion.shared.tenant.ThreadLocalRunnable.run(ThreadLocalRunnable.java:193)
at java.base/java.lang.Thread.run(Thread.java:840)",
6661482,false,infor.file.azure_blobstorage,2026-06-19T01:22:55.867Z,GENERAL,49d81fd6686449cda750660fb5fd7af1,FactoringSolution,null,null,"com.infor.ion.container.common.exception.ServiceContainerException: Cannot write to folder 'Factoring'. Folder does not exist, configuration does not allow to create the folder.
It's causing major issues and the online help is not helping.
Azure Blob Storage
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Alex Burlachenko 22,925 Reputation points MVP Volunteer Moderator2026-06-25T13:50:28.63+00:00 hi & thx for sharing urs issue here at Q&A portal,
This doesn’t look like Azure Blob randomly losing folders. In Blob Storage, folders are usually just name prefixes, not real directories. So Factoring/file.txt can exist even if there is no real Factoring folder object. Some tools, esp SFTP-style adapters, treat folders as real directories and do a folder-exists check before upload. That’s prob where the error is coming from. The stack trace also says SFTPDataSource, which is a big clue. This may be the Infor adapter logic, not native Azure Blob behavior. Azure Blob itself normally doesn’t require a folder to exist before writing a blob with that prefix.
Check whether the adapter has an option like ‘create folder if missing’, ‘auto create directory’, or ‘create path’. The error literally says configuration does not allow to create the folder. So either enable folder creation or pre-create the folder/path expected by the adapter. If u use ADLS Gen2 hierarchical namespace or Blob SFTP, directories can behave more like real folders, so permissions matter too. Make sure the identity/SAS used by the adapter has write/create permissions on the container and the target path.
I’d check 3 things: exact target path casing, whether Factoring exists as the adapter expects, and whether multiple workers/jobs are deleting/renaming that path. Since it’s sporadic, could also be a race where one process cleans up the folder while another tries to write.
Create the Factoring path up front or allow the adapter to create folders. If Azure logs show no failed Put Blob/Put Block request at those timestamps, the failure is happening inside the adapter before it even calls Blob Storage.
rgds,
Alex
&
If my answer was helpful pls mark it and additional thx if u follow me at Q&A portaland at my blog https://ctrlaltdel.blog/
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Praveen Kumar Gudipudi 2,295 Reputation points Microsoft External Staff Moderator2026-06-29T09:01:51.93+00:00 Hello Brent White ,
Thanks for reaching out.
Please share below details,
- whether you're using Azure Blob Storage or Azure Data Lake Storage Gen2,
- and the configuration of the Infor ION Azure Blob connection (especially the folder/path settings),
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