recognizing docking station

Question

How do i get my laptop to recognize my docking station so i can use two more monitors

Answer 1

Hello

Has the same docking station worked before?

Do you have a product link for this specific docking station so I can check the specifications?

Also, can you tell me what port you use on the computer to connect to the docking station? And what port do you use on the docking station?

Next, please type msinfo32.exe in the search on the taskbar and hit enter, then share a screenshot of the pop up.

Thanks!